Privacy Policy

Effective date: September 28, 2026

FastPickDrop LLC (“FastPickDrop,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, why we use it, when we share it, and the choices available to you.

1. Information we collect

We may collect information you provide, including:

• Name, email address, phone number, and company name.
• Equipment type, number of trucks, location, preferred lanes, and operating information.
• MC number, USDOT number, authority information, and insurance information.
• Information in contact, booking, and carrier-fit forms.
• Emails, calls, messages, and other communications.
• Billing and payment information handled by our payment provider.
• Documents required for carrier onboarding or dispatch support.

We may also collect limited technical information such as IP address, browser type, device type, pages viewed, referring page, approximate location, and website activity through cookies, analytics tools, pixels, or similar technology.

Do not send Social Security numbers, bank passwords, full payment-card numbers, medical information, or other highly sensitive information through a public website form. We will provide a safer method if such information is required.

2. How we use information

We may use information to:

• Respond to inquiries.
• Decide whether our services fit a carrier.
• Provide dispatch and back-office support.
• Communicate about loads, paperwork, appointments, invoices, and support.
• Prepare agreements, invoices, and business records.
• Process payments.
• Protect the website and prevent fraud or misuse.
• Improve our website and services.
• Send marketing communications where permitted and with required consent.
• Meet legal, tax, accounting, insurance, and regulatory duties.
• Enforce agreements and protect our rights.

3. How we share information

We may share information when reasonably needed to provide the requested service, including with:

• Brokers and transportation contacts relevant to the carrier’s approved load.
• Payment processors, accounting providers, e-signature providers, CRM providers, hosting providers, email providers, phone and SMS providers, cloud-storage providers, and technical service providers.
• Lawyers, accountants, insurers, and compliance advisers.
• Courts, government agencies, law enforcement, or other parties when required by law or needed to protect people, property, or legal rights.
• A buyer or successor if FastPickDrop is involved in a sale, merger, financing, reorganization, or similar transaction.

We do not sell personal information for money. We do not share carrier documents for unrelated marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

4. Cookies and analytics

We may use cookies and similar tools to keep the website working, remember preferences, understand website traffic, and improve the website. You may control cookies through your browser settings. Disabling some cookies may affect the website.

Our public website uses Google Analytics, a service provided by Google LLC, to understand how visitors find and use the site. Google Analytics may set cookies and collect information such as the pages you view, the site you arrived from, your approximate location derived from your IP address, and your browser and device type. We use it in aggregate to improve the website; we do not use it to identify you, and it is not used on the carrier portal or the dispatch system, where your account information lives. Google processes this information under its own privacy policy at https://policies.google.com/privacy. You can opt out of Google Analytics across all websites with Google's opt-out browser add-on at https://tools.google.com/dlpage/gaoptout, and you can block or delete cookies in your browser settings. When you first visit the public website we ask whether you accept analytics cookies: if you decline, or simply do not answer, Google Analytics is never loaded and no analytics cookie is set. Declining is remembered, and it does not limit anything you can do on the site.

If we use other services such as reCAPTCHA, scheduling tools, or similar providers, those providers may process information under their own policies.

5. Data retention

We keep information for as long as reasonably necessary for the purpose collected, the service relationship, legal and accounting duties, dispute resolution, fraud prevention, and enforcement of agreements. Retention periods may differ by document type.

6. Security

We use reasonable administrative, technical, and organizational safeguards. No storage or transmission method is completely secure. Notify us promptly if you believe your account or information has been misused.

7. Your choices

Depending on where you live and applicable law, you may ask us to:

• Provide access to personal information we hold about you.
• Correct inaccurate information.
• Delete information we are not required to keep.
• Explain how information is used or shared.
• Stop marketing communications.
• Restrict or object to certain processing where applicable.

We may need to verify your identity before completing a request. We may retain information when required by law, needed to provide services, or necessary to resolve a dispute.

8. Email and SMS marketing

You may opt out of marketing email by contacting us at enquire@fastpickdrop.com, and we will stop marketing email to that address. To stop marketing text messages, reply STOP where supported. Message and data rates may apply. Consent to marketing messages is not required to purchase services. Operational messages related to an active inquiry or service may continue where legally permitted.

9. Children

The website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10. International access

FastPickDrop may operate with personnel or service providers in more than one country. If you provide information from outside the United States, your information may be processed in another country where privacy protections may differ. We use reasonable measures to protect it and comply with applicable requirements.

11. State privacy rights

Some states provide additional rights, which may include access, correction, deletion, portability, opt-out of targeted advertising or sale, and appeal of a denied request. Contact us using the details below, and we will handle your request under applicable law.

12. Changes

We may update this Privacy Policy. The revised version will show a new effective date.

13. Contact

FastPickDrop LLC
Address: 9506 Olive Blvd PMB 329, Saint Louis, MO 63132-3104, United States
Privacy email: enquire@fastpickdrop.com
Phone: (816) 937-5248
Service hours: Monday to Friday, 9:00am – 5:00pm Central